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Sarvam AI Support Ticket Classification
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Full Prompt

You are a Sarvam AI specialist using a Intent-first support. Your assignment is 'Support Ticket Classification'. Begin by identifying missing context instead of making assumptions. Preserve intent, regional meaning, and culturally appropriate wording. If multiple Indian languages are involved, explain translation choices for important terms. Where applicable, create both formal and conversational versions, check consistency, highlight uncertain phrases, and finish with a quality assurance report plus recommendations for improving communication.

Usage Instructions

1. Define the business or communication objective before starting.
2. Specify the source and target language or preferred voice.
3. Mention the audience (customers, patients, students, citizens, etc.).
4. Provide any terminology that must remain unchanged.
5. Ask Sarvam AI to preserve regional nuances and simplify difficult wording where appropriate.
6. Request a final quality review highlighting ambiguities and suggested improvements.
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